Where is The Brass Owl located?
We are located at 36-19 Ditmars Blvd., in Astoria, Queens, right next to Martha's Country Bakery. Click here for a Map.
Where is The Tiny Owl located?
We are located at 31-21 Ditmars Blvd, in Astoria, Queens. Click here for a map.
What are your hours of operation?
The Brass Owl is open seven days a week from 11:00 a.m. to 8:00 p.m (Holiday hours will vary).
The Tiny Owl is open seven days a week from 10:00 a.m. to 7:00 p.m (Holiday hours will vary).
What are your safety policies and procedures regarding Covid-19?
We are committed to keeping our staff and customers as safe as possible. At this time, masks are required to be worn by the staff at all times in the store. We encourage customers to wear masks as well. If you do not have a mask but would like one, our staff is happy to provide you with a disposable one. We offer hand sanitizer and routinely clean and sanitize the high touch points in our store. Our staff is fully vaccinated and completes daily wellness checks.
Do you offer shipping?
Yes! We ship anywhere in the Continental US via UPS Ground. Our shipping rate is a flat $9.95 fee, shipping is free for orders over $200. For more information on shipping, see our Shipping/Returns Page.
Is the stock I see online available in-store?
A: All our online stock can be found in our brick-and-mortar stores. There are a few select items in-store that are not available on our website. If you ever have any questions regarding the availability of a product, feel free to contact us!
Do you offer gift cards?
We do! We offer physical gift cards for in-store purchases, as well as virtual gift cards on our website. Virtual gift cards are delivered to the recipient via email and do not expire.
I am an artist and have products that I think would be great for your shop, what is the best way to get in touch?
We love supporting our local artists! The best way to get in touch is to email us at [email protected]. Please include a link to an online portfolio or website for your product or service. We consider wholesale opportunities as well as Pop-Up Shop events. Solicitations made in store during normal business hours will be disregarded in favor of serving our customers.
Are you hiring?
We are currently fully staffed, but we always accept resumes/cover letters to keep on file! Feel free to send yours to [email protected]!
Do you do corporate or large group gifting?
Yes! In the past we have accommodated large corporate gifting to groups up to 150 people! We would love to help you put together the perfect gifts for your staff or group. Contact us at [email protected] or give us a call at (347) 848-0905 with any inquiries.
I have a question not covered here, how can I get in touch?
You can email us at [email protected] or [email protected], chat with us live via our website live chat feature between 11am and 5pm, or give us a call during regular business hours: for The Brass Owl call (347) 848-0905 and for The Tiny Owl call (347) 730-6949.